Reverse logistics and its management is one of the massive challenges for supply chains across industries. This is driven by several factors such as, steep rise of e-commerce, the growing trend of conscious consumption, and the need to meet regulatory requirements for the disposal of hazardous materials. Hence, warehouses and distribution centers face the need of optimizing their reverse logistics process in order to effectively manage returned items.
Reverse logistics refers to the process of managing the return, repair, refurbishment, disposal, and redistribution of products and materials after their initial delivery to customers. It is an essential part of a company’s supply chain that helps businesses to minimize waste, reduce costs, and ensure customer satisfaction.
At 20Cube Logistics, we understand that reverse logistics is a crucial process that requires expertise and the eye for detail. Our experienced team is trained and well-equipped to handle the unique challenges and opportunities that come with each stage in the reverse logistics process.
Collection: This stage involves the collection of returned products from customers, either through physical returns or through the use of digital platforms.
Inspection and Sorting: In this stage, the returned products are inspected and sorted based on their condition and functionality. Generally, the products that are still in good condition are refurbished and returned to the market, while those that are damaged or broken are disposed of or recycled.
Repair and Refurbishment: Involves the repair and refurbishment of returned products that are still in good condition. The goal is to bring the products back to their original state and make them ready for resale.
Disposal and Recycling: This stage involves the disposal or recycling of products that are not suitable for resale, such as those that are damaged or broken. The goal is to minimize waste and reduce the environmental impact of the reverse logistics process.
Managing Reverse Logistics
One of the major challenges in reverse logistics is the management of returns, as it can be difficult to predict the volume and types of products that will be returned. This can lead to significant costs for businesses, especially for those operating in industries with high return rates, such as consumer electronics.
To overcome these challenges, businesses are turning to robust WMS technology such as MyHubPlus powered by 20Cube Logistics to quickly react to the request for the movement of material. The application offers control and complete visibility in the supply chain to optimize the reverse logistics process. The driver’s app helps in tracking the live vehicle movement of the returned products.
We also assist a leading telecommunication provider in managing the reverse logistics process through our multiple warehouses in Bangladesh wherein the electric component is received within the turnaround time, irrespective of the eco-challenges faced throughout the year. 20Cube manages the sorting, transport and storage of E-waste to ensure all materials returned are discharged and checked before moving through the disposal and recycling process.
Meeting regulatory requirements for the disposal of hazardous materials (batteries, electronic waste, etc) is a crucial aspect of reverse logistics, and can be both complex and expensive. At 20Cube Logistics, we adhere to strict regulations in order to minimize the environmental impact of their operations as we adopt sustainable practices to reduce costs and environmental impact in reverse logistics. In conclusion, reverse logistics is essential for supply chain management to reduce costs, minimize waste, and ensure customer satisfaction. It is critical for businesses to have efficient and sustainable reverse logistics processes in place. Adopting technology, following compliance and sustainable practices can help overcome reverse logistics challenges and drive success in a rapidly evolving global market.
20Cube Logistics is a trusted partner for businesses looking to optimize their reverse logistics process. We are looking forward to providing reliable and efficient reverse logistics services through our expertise and technology that businesses can rely on.