Characteristics of a Good Freight Forwarder

  • September 22, 2018
  • Blog

Logistics is an indispensable process in any business environment. A poorly designed supply chain causes delays and incurs a cost. You can avoid this by planning to manage your supply chain efficiently or hiring a good freight forwarder.

Here are 4 characteristics of freight forwarders that can help you with your logistics worries:

Customer Service is a Priority

A freight forwarder should understand the needs of the shippers and must be flexible enough to adapt to the requirements as and when they arise. They must make customer service as their priority and ensure efficiency in terms of cost & time and minimize any obstacles to quick deliveries and reduce the downtime.

Thorough Understanding of Logistics

A global freight forwarder must be familiar with the laws and regulations of all the countries, especially those through which the cargo will be forwarded. They should also be knowledgeable about the international standards and should be capable of handling the risks, the costs and the transportation among other things.

Presence in Different Countries

Freight forwarding encompasses countries across continents. Thus, a good freight forwarder should offer global capabilities. They should have a presence in different global commerce hubs.

Use of the Latest Technology

A good freight forwarder uses latest and effective technology for its freight forwarding software. As a shipper, you should have access to a completely secured system for accessing all the data as goods move in your supply chain. The data should be accurate and processed in real-time.

20Cube & MTS manage international freight forwarding operations including customs clearance procedures, and comprehensively support the customers’ business. We help customers to build an optimized global supply chain by making maximum use of our core competencies of a trading-house-based logistics company. We ensure that you are up to date by investing and upgrading our technology and provide end-to-end visibility throughout the process.

A freight forwarder can be a pivotal addition to the supply chain. However, the success of the supply chain depends upon the involvement of other participants like the shippers and the manufacturers need to work cohesively. Our digital platform helps you access your crucial information at the right time, thereby making your supply chain process hassle-free and resource efficient.

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