Author Archives: Diksha Srivastava

5 Gaps often over-looked while ameliorating the customer experience

Customer expectations have gone much ahead of product quality and features like convenience, personalisation and privacy have become equally important. Hence, customer -…
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Mapping a digital future for India’s Logistic sector

Digitalisation in every sector has fostered the development of better procedures and concepts. Logistics in India is one of the sectors that has…
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Gear up for automotive aftermarket – The ins and outs of the supply chain

The automotive aftermarket is the industry dealing into the automotive products and services that are availed by the customers after the purchase of…
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